Authors

Alexandra Bejarano and Olivia Lomax and Peyton Scherschel and Tom Williams

Venue

Brief Research Reports of the International Conference on Social Robotics

Publication Year

2021
We describe a mixed-methods approach toward the design and evaluation of social robots that can offer emotional support for children in long-term care environments. Based on the results of a needfinding interview with a local expert, our specific aim was to design a robot that would be perceived as empathetic. An online human-subject study (n=26) provided preliminary support for a hypothesis that this design goal could be achieved by designing robots to maintain the flow of conversation and ask related followup questions to further understand interlocutors' feelings.